Manager, Production Training and Quality - Corpus Christi, TX

Organization: South Texas Lighthouse for the Blind

Posted: 12/6/2017

POSITION SUMMARY:
Responsible for the effective development, coordination, implementation, presentation and maintenance of the production organization’s training and quality programs. Plans, coordinates and directs both programs designed to ensure efficiency of operations and continuous improvement in manufacturing and quality. Supervises Production Trainers and Quality Technicians.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
1.Develop, implement and maintain training programs and materials for all manufacturing processes. Work closely with plant management to set performance metrics, evaluate productivity and help workers create progress plans for improvement.
2.Activity search, creatively design and implement effective methods to educate, enhance performance and recognize performance for all production positions.
3.Develop and conduct new employee training orientation programs. Assess individual employee abilities and make recommendations for placement in manufacturing. Provide performance feedback.
4.Develop and organize training manuals, multimedia visual aids and other educational materials. Create testing and evaluation processes for manufacturing positions.
5.Assess end user requirements and formulate, document and maintain on-going quality standards and procedures. Develop quality sampling plans using statistical analysis. Consult with plant management on better operational procedures to improve overall efficiency and product quality.
6.Ensure a high level of customer service to internal and external customers. Investigate and correct customer issues and complaints relating to quality. Partner with manufacturing to create permanent solutions to quality issues. Work effectively as a team member with other members of management and operations staff.
7.Develop, implement, maintain and publish quality metrics. Evaluate and analyze quality data; develop corrective actions and verify implementation and effectiveness.
8.Work with inventory control and purchasing to specify quality requirements for raw materials.
9.Maintain organization’s ISO documentation and requirements. Conduct internal audits and train internal auditors. Lead the organization’s external ISO audits and recertification.
10.Develop departmental budgets and monitor spending. Actively participate in development of cost reduction and efficiency improvement plans.
11.Manage special projects as required and perform all other tasks as assigned by management.

Educational Requirement:
Bachelor’s degree in human resources, education, business administration or any engineering discipline. Twenty plus years of progressive experience may be substituted in lieu of degree.

Experience Requirement:
Minimum of ten years progressive experience in manufacturing oriented organizations in quality assurance and/or training. Minimum of five years in management capacity.

Job Requirement:
•Excellence analytical, prioritization and multitasking skills
•High attention to detail
•Process analysis improvement
•Proven ability to lead by example
•Project management expertise
•Excellent communication skills, including verbal, written and presentation
•Kaizen and lean manufacturing knowledge
•Excellent planning and organizational skills
•Team player, team builder and problem solver
•Bilingual in English and Spanish preferred
•Current state driver’s license and proof of insurability

STLB is an Equal Opportunity/Affirmative Action employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected characteristic.

Contact: Carrie Zirbes

Phone: (361) 883-6553 ext. 108

Fax: (361) 654-8292

Email: carriez@stlb.net

URL: http://website

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